Your privacy is important to Fast Forward. This statement discloses the information practices for Fast Forward, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

Fast Forward abides by the Safe Harbor framework as set forth by the United States Department Of Commerce regarding the collection, use and retention of information collected from the European Union by a Web site on the TrainForward.com domain.

Personal information

In general, you can visit Fast Forward on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.

You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail id, to correspond with you, to process an order, or to provide you with a subscription. You may give us your credit card details to buy something from us or a description of your education and work experience in connection with a job opening at Fast Forward that you wish to be considered for. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.

Using and Sharing Personal Information

The following paragraphs describe in more detail how Fast Forward may use your personal information and with whom we may share it. Depending on the type of Fast Forward Web site you are visiting, one or more of the paragraphs may apply. For example, if you order a product from a Fast Forward Web site, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.

Fulfilling Your Transaction Request

If you request something from an Fast Forward Web site, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of Fast Forward, Fast Forward's Business Partners, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing Use

The information you provide to Fast Forward on certain Fast Forward Web sites may also be used by Fast Forward and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.

Information for Business Partners

If you represent a Fast Forward Business Partner, you may visit a Fast Forward Web site intended specifically for Fast Forward Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and Fast Forward Business Partners generally. For instance, this may involve using your information to send you details of Fast Forward Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or Fast Forward customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.

Fast Forward Supplier Administration

If you represent a Fast Forward supplier, you may visit a Fast Forward Web site intended specifically for use by Fast Forward suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of Fast Forward, Fast Forward's Business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent and/or other Fast Forward suppliers generally.

Fast Forward Discussion Forums and Chat Rooms

If you participate in a Fast Forward discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside Fast Forward, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant's opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of Fast Forward.

Other Fast Forward Web Site Notices

In some cases, specific Fast Forward Web sites may contain other notices about their use and the information practices applicable to those sites.

Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.

Supplementing Information

From time to time we may supplement information you give us via a Fast Forward Web site with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.

Use of Suppliers

In some cases Fast Forward uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is Fast Forward's practice to require such suppliers to handle information in a manner consistent with Fast Forward's policies.

Cookies and Other Technologies

We sometimes collect non-identifiable information from visits to our Web sites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on Fast Forward Web sites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as "click stream data." Fast Forward or others on Fast Forward's behalf may use this data to analyze trends and statistics and to help us provide better customer service.

Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information such as click stream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.

We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some Fast Forward pages use cookies, sent by Fast Forward or its third party vendors, or other technologies to better serve you when you return to the Web site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some Web sites may not work properly.

Service Quality Monitoring

Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is Fast Forward's general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.

Disclosures Required By Law

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

Privacy Technology

Technology will increasingly help give you more control over your personal information. It will also help organizations to manage their privacy practices and policies. As an information technology provider, Fast Forward actively supports the development of privacy technologies to help achieve these goals and to help create greater trust and confidence in the way personal information is handled.

Other products and services are available which can assist you with the control of your personal information while navigating the Web. See http://www.privacyalliance.org/resources/rulesntools.shtml for an overview of many privacy-related tools. Please note that Fast Forward has not formally evaluated these tools.

Links to non-Fast Forward Web sites

Fast Forward Web sites may contain links to other Web sites. Fast Forward is not responsible for the privacy practices or the content of those other Web sites.

Notification of Changes

This privacy statement was last updated on May 1, 2005. A notice will be posted on our Web site home page for 30 days whenever this privacy statement is changed in a material way.

Privacy Questions and Access

If you have a question about this statement, you can send an email to the Fast Forward Web site coordinator. The address for this is . You can also contact us at this address if you have a question about Fast Forward's handling of your information.

If you wish to obtain a copy of particular information you provided to Fast Forward, or if you become aware the information is incorrect and you would like us to correct it contact us at .

Before Fast Forward is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.

This Web site is maintained by Fast Forward, LLC.